Civility in the Home

A recent article by Susan Hauser in Workforce Management suggests that incivility in the workplace may be costing the U.S. economy billions (with a "b") of dollars every year. So what is incivility? It is everything from the workforce bully to simply not saying, "hello" to your co-workers. To combat workplace incivility many consultants and organizations have sprung up to educate and work towards making the workplace a better place.
Pier Forni, a professor at Johns Hopkins, is quoted in the article and it explains his viewpoint on how to create a civil workplace. He says it comes down to the "Three R's: Restraint, respect, and responsibility." Jill Bremer, a consultant, working in the field mentioned that as casual dress has become more commonplace so has casual conversation (as opposed to professional conversation).
Think about this whole issue of civility in the workplace. How civil is your work environment? Do people recognize each other after a difficult interaction with a customer? Or...do they simply say, "whew, I'm glad I didn't get that one!" Do people say, "please" or "thank you?" As a lot of communication is non-verbal what do people's attitudes communicate? What about their tone of voice?
Most of us spend eight to nine hours a day at work. Our relationships there are a major part of our lives. Do we put in the effort to be civil at work? Now, if we do it at work, how much more should we do it at home?